While telemedicine use has decreased slightly since the COVID pandemic, it is still much more common than it was before 2020.
Increasingly, patients—and clinicians—expect virtual calls as a convenient alternative, especially for visits where going to a clinic in person is not necessary. But, provider-patient communication via video calls is inherently different than face-to-face communication.
Hirschtritt & Kelly (2024) detail four tips to help providers gain their patients' trust and improve the telemedicine experience.
Read more at ExploringChiropractic.com.